La Grande Dame ships to virtually any address in the world via USPS or UPS. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

International Responsibilities

The customer is responsible for all Duties, Taxes and/or VAT (Value Added Tax) imposed by their respective countries when shipping internationally. These taxes are not included in the total invoice from La Grande Dame and are nearly impossible for us to predict. We only charge for shipping from the United States to your respective country.

We do not include or duties or issue refunds on international duties and taxes. If the customer refuses delivery of a International package, they are subject to: 20% restocking fee, Customer pays for all shipping charges, Customer pays customs, duties and fees associated with the shipment (including the $10 refused delivery fee charged from UPS)

Do we ship to your country?

During Checkout, the drop-down under Shipping Details will display all the countries we ship to. If your country is not in the drop-down menu of available countries, unfortunately we cannot ship to your country at this time.

How To Determine International Shipping Costs

1. Add desired items to your shopping cart.
2. Click the link Estimate Shipping & Tax. Put in your shipping details. (Note for UK Residents: use England, Scotland, Northern Ireland, or Wales as the country and not United Kingdom.)
3. Choose the shipping method of your choice based upon price and speed of delivery.

Shipping Options

Shipping via private carriers - UPS

When a package is shipped via UPS (either Expedited or Express) duties are NOT included. You may be charged at the time of delivery by your respective country or "customs". The advantage of choosing UPS as the carrier electronically clears your package with customs within 2 hours of your package leaving the USA. Live tracking of your package on its journey to you is made available online.

Shipping via Post Office - USPS (United States Postal Service)

When choosing Post Office (USPS) as your carrier, your package clears customs manually upon arrival in your country. This can delay delivery indefinitely if it gets quarantined by customs (up to more than a month or more). Alternatively, it can also be delivered very quickly. No live electronic tracking is available for USPS at this stage.

The risk of shipping via USPS is that when items are lost in transit the claim may take up to A YEAR before it is approved. The customer is also responsible for all Duties, Taxes and/or VAT (Value Added Tax) imposed by their respective countries. These taxes are NOT included in the total invoice from La Grande Dame when shipping via Post Office (USPS).

Notes About International Shipping

• During checkout, you will see a GST & Customs charge. This amount is a separate charge from shipping collected by freight companies preparing shipments for import entry at the US/Canada border.
• La Grande Dame does not profit monetarily nor reap any other benefits from the taxes imposed on the customer by their respective government such as GST, VAT or brokerage fees.
• In the event of unforeseen circumstances and acts of Nature, resulting in shipping delays, monetary compensation will NOT be offered.