Loading... Please wait...

Returns

Our Satisfaction Policy

We want you to be 100% thrilled with your purchase. If you are not, we will happily accept a return for a full refund within 30 days of purchase as long as all of the original tags are attached. Additionally, we stand behind the quality of the merchandise that we sell. If there is a manufacturing defect, we will gladly take the item back, even if the tags have been removed.

Please ship returns to:

Return Address

La Grande Dame Returns 101 First Street #605 Los Altos, CA 94022

Return Instructions

  1. For help with returns or any other questions you can always call customer service at 1-866-972-3263.
  2. Use the form below to request a shipping label. The cost of shipping will be deducted from your refund.
  3. Once you receive the label, simply re-pack the item, affix the pre-paid label and drop it at any UPS collection site.


   Full Name:
*  Email Address:
   Company Name:
   Phone Number:
   Order Number:
   RMA Number:
*  Details:
*  Captcha Check:

Please copy the characters from the image into the text field below. Doing this helps us prevent automated submissions.

img